Pay for the move, not the conversation.
The diagnosis is free. The move — what to do, when, and the words — is what you pay for. One policy for everything: Full refund until your plan is written. No reason needed, no questions — and in any case within seven days of purchase.
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Free conversation
$0
Name the moment. Gracen tells you what’s actually going on.
- Know whether it’s you or the room
- The one thing to check before you act
- No verdict about who you are
One reply with no sign-up. Keep going free with an email link.
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Start here
One Move
$29one moment
One move for one moment: the action, the timing and the exact words.
- Everything in the free conversation
- What to do, and when, in your room
- The exact words to say
- Yours to keep
You watch the moment once first. Then the words.
Get one moveWhenThursday’s ops review, the moment your project comes up.
DoPut your name on the number before someone else summarizes it.
Say“Before we move on — I ran the reconciliation behind slide four. Happy to take questions on it.”
An example. Yours is written for your room. See the full sample
Full refund until your plan is written. No reason needed, no questions — and in any case within seven days of purchase.
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Three Moves
$99one situation
For when it’s a pattern, not one meeting. Gracen reads the whole situation over a couple of weeks, then writes three moves that build on each other.
- For a pattern, not one moment
- Three steps over two weeks
- The words for each
- A second situation later: $79
Full refund until your plan is written. No reason needed, no questions — and in any case within seven days of purchase.
Gracen or a general AI chat
A chat answers what you asked. Gracen checks it first.
Why the first line matters: across eleven AI models, researchers found they protect the asker’s view of themselves far more than people do (Cheng et al., 2025).
Good at prompting? A general chat will get you a long way on a lot of this. Gracen is for the moment where getting it wrong costs you. What she can’t do: see your room for you, or promise it works — which is why the refund holds until the move is written.
Questions about paying
Why not just ask ChatGPT or another AI chat?
You can, and for a lot of questions it will help. A general chat answers from whatever you have told it, whenever you ask, and tends to agree with how you told it — and when you push back, it often changes its answer to match. Gracen checks the story first, sends you to watch the moment once, then writes one move for it — with what not to do, and the research behind it, named.
What counts as “one moment”?
One meeting, one review, one sentence someone said to you. Not your whole career. If it takes a paragraph to describe, it's one moment.
Why isn't the move free?
The diagnosis is free because it's the honest first step. The move is written for your room and your people, and that's the work.
What if it doesn't help?
Full refund until the move is written, and in any case within seven days of buying. No reason needed.
Do I need an account?
Not to start. You'll need an email to buy, so the move can be read back later.
Which languages does Gracen work in?
You can write in English or Traditional Chinese, and the conversation follows you. The plan itself is written in English. In any other language she'll ask you to switch, because the checks that keep her honest only read those two.